pp222 Terms and Conditions

1 Introduction and Acceptance

pp222 (hereinafter referred to as the "Platform", "we" or "us") operates an online gaming and betting platform for users in Bangladesh. These terms and conditions ("Terms") apply to the pp222 website, mobile application and all related services.

By accessing our platform, creating an account or using any of our services, you acknowledge that you have read, understood and fully accepted these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our platform.

pp222 reserves the right to modify these terms and conditions at any time. Continued use of the platform after any changes will be considered your acceptance of the updated terms. We therefore recommend reviewing this page regularly.

2 Account Registration

A valid account must be created in order to play games or place bets on pp222. You are required to provide accurate and complete information at the time of registration.

2.1 Registration Requirements

• Each individual may create only one account. Multiple accounts belonging to the same person are strictly prohibited.
• All information provided during registration must be accurate, complete and current.
• If any information changes, the account must be updated immediately.
• Your account password and login details must be kept strictly confidential.
• Allowing third parties to use your account is strictly prohibited.

2.2 Identity Verification (KYC)

pp222 may request the necessary documents to verify a user's identity at any time. Withdrawals may be temporarily suspended until the verification process is complete. A national identity card, passport or equivalent document may be requested.

3 Eligibility and Age Requirement

The following eligibility requirements must be met in order to use pp222 services:

• Users must be at least 21 years of age. This service is therefore available to those aged 21 and above only.
• Users must be of sound mental capacity in their own judgment.
• Residents of areas where online gaming is illegal are not permitted to use pp222.
• Individuals who have voluntarily self-excluded may not use the platform during their self-exclusion period.

pp222 is committed to keeping minors away from gaming. Proof of age may be requested at any time for age verification purposes.

4 Deposits and Withdrawals

4.1 Deposit Rules

Funds can currently be deposited on pp222 via bKash, Nagad, Rocket and bank transfer.

• Minimum deposit amount: ৳500 (for each method).
• Only payment methods registered in your own name may be used.
• Depositing using funds from a third party is strictly prohibited.
• You are advised to refrain from gaming with credit cards or borrowed money.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 10 to 45 minutes.
• Withdrawals may only be made via the same method used for the deposit, where applicable.
• Withdrawals may be delayed if identity verification has not been completed.
• pp222 reserves the right to review the withdrawal process in cases of suspicious activity.

5 Bonuses and Promotions

pp222 offers various types of bonuses and promotional offers. Each bonus is subject to specific terms and conditions.

5.1 Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000.
• The wagering requirement for this bonus is 20 times (the bonus amount must be wagered 20 times).
• The welcome bonus can only be claimed once per person, household, device or IP address.

5.2 General Bonus Policy

• The specified wagering requirements must be met before a bonus can be converted to cash.
• Wagering requirements may also apply to winnings derived from bonuses.
• If evidence of bonus abuse or manipulation is found, the bonus will be cancelled.
• Each promotion has a specific validity period; expired bonuses cannot be used.
• pp222 reserves the right to modify, suspend or cancel any bonus or promotion.

5.3 VIP Cashback

pp222's VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.4% weekly cashback.
• Gold — up to 0.6% weekly cashback.
• Platinum — up to 0.8% weekly cashback.

You can advance to higher VIP tiers by remaining regularly active.

6 Betting and Gaming Rules

The following rules apply to all gaming and betting activities on pp222:

6.1 General Gaming Rules

• Only the relevant game provider's software and random number generator (RNG) are used to determine game outcomes.
• If a game is cancelled due to a technical issue, the amount bet in that round will be refunded.
• Bets that have already been confirmed at the time of a disconnection will remain valid.
• Winnings displayed incorrectly due to a technical error will be cancelled.

6.2 Sports Betting

• Once a bet is confirmed, it cannot be changed or cancelled unless the platform specifically provides this option.
• If an event is cancelled or postponed indefinitely, the bet is generally cancelled and the amount refunded.
• Payment will not be made based on results displayed before the official result has been announced.

6.3 Live Casino

Live casino games use software from various international providers including Evolution Gaming and Ezugi. In live dealer games, the dealer's decision is considered final.

7 User Conduct

While using the pp222 platform, you must comply with the following conduct policy:

• You must treat all users with respect.
• The use of obscene, harassing or discriminatory language is strictly prohibited.
• Attempting to compromise any security measure of the platform is not permitted.
• Playing games using automated bots or similar software is prohibited.
• Attempting to access another user's account without authorisation is not permitted.
• Exploiting any technical error on the platform is prohibited, and any such error must be reported to support immediately.

8 Security and Privacy

pp222 treats the security of users' personal information and financial data as its highest priority.

8.1 Data Protection

• All data is secured by SSL encryption.
• We do not sell your personal information to third parties.
• Your information is not provided to any external organisation except where required by law.

8.2 Account Security

• Your password should be strong and unique.
• If you suspect unauthorised access to your account, notify our support team immediately.
• If you believe your login details have become known to someone else, change your password immediately.

To learn more about our privacy practices, please visit our Privacy Policy page.

9 Fraud and Corruption

pp222 follows a strict policy against all forms of fraud, deception and money laundering.

• Any attempt to claim bonus benefits using multiple accounts will be treated as fraud.
• Using another person's identity documents or committing identity fraud is strictly prohibited and punishable by law.
• Attempting to hack the system or engage in any form of technical manipulation is prohibited.
• Compliance with anti-money laundering laws is mandatory for pp222; suspicious transactions may be reported.
• Colluding or coordinating between players to influence game outcomes is prohibited.

10 Account Suspension and Closure

10.1 Suspension by pp222

pp222 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Suspicion of fraudulent or deceptive activity.
• If account information is found to be false or misleading.
• At the direction of legal authorities.
• If the user is found to be a minor.

10.2 Closure by User

You may close your account at any time by notifying our support team. It is advised to withdraw any available balance before closing your account.

11 Limitation of Liability

To the fullest extent permitted by applicable law, pp222 is not liable for:

• Financial losses arising directly from gaming activity.
• Any loss caused by internet disconnection.
• Issues caused by third-party software or services.
• Loss resulting from a user's negligence or failure to protect account credentials.
• Loss during unexpected technical issues or server downtime.

pp222 strives to deliver its services to the highest standard. However, as with all online services, technical disruptions may occasionally occur.

12 Responsible Gaming

pp222 believes that gaming is a form of entertainment. However, we recognise that it can cause problems for some people.

• Never place large bets to try to recover losses.
• Do not spend beyond your means.
• If you feel the need, you can set deposit or bet limits on your account.
• If you feel you need a break from gaming, use the self-exclusion option.
• If you notice signs of gaming addiction, seek professional help.

For more information and support on responsible gaming, visit our Responsible Gaming page.

13 Changes to Terms and Conditions

pp222 reserves the right to partially or fully update these Terms and Conditions at any time. When changes are made:

• The updated Terms and Conditions will be published on this page and the "Last Updated" date will change.
• For significant changes, a notice may be provided by email or on the platform.
• Continued use of the platform after any changes will be considered acceptance of the new Terms and Conditions.
• If you do not agree to the new Terms and Conditions, you will have the option to close your account.

Therefore, it is advised to make a habit of reviewing this page regularly.

14 Contact

If you have any questions or complaints regarding these Terms and Conditions, please contact us:

• 24/7 Live Chat — support available in Bengali.
• Email: [email protected]

Our support team is always ready to answer all your questions. We provide service in Bengali.